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Enhancing Resource Efficiency through Effective Communication: A Workshop-Based Approach
RISE Research Institutes of Sweden, Materials and Production, Methodology, Textiles and Medical Technology.ORCID iD: 0000-0002-9550-7220
Linköping University, Sweden.
2025 (English)In: Procedia Computer Science, E-ISSN 1877-0509, Vol. 253, p. 912-921Article in journal (Refereed) Published
Abstract [en]

There are indications that digital transformation projects largely fail to meet the expected results. In the context of such failures it is important to analyze if the definition of desired results and value is correctly established during the start-up phase of such projects. This is particularly important in digital transformation projects with a pronounced focus on improving resource efficiency. This paper explores how proper specification of desired results in digital transformation projects with emphasis in resource efficiency can improve the projects’ outcomes. The results obtained are qualitative in nature, but insightful, and are based on findings from four technical workshops with industrial 6 companies and 2 higher education/technology transfer institutions, engaged in a joint project with heavy innovation and technological development efforts. The workshops identified barriers and opportunities for resource efficiency specification practices, aiming to reduce the high failure rate of digital transformation projects. The first workshop explored how desired "improvement"in production systems is specified, while subsequent ones examined how the desired increase of the Value/Resource ratio (V/R) is specified, and its impact on technical solutions for this objective. The final workshop discussed successful digitalization projects that increase V/R, even when the questions from the previous workshops remain unanswered. Key success factors included stakeholder collaboration, needs identification, flexibility in solutions, experience, competence, and luck. The findings underscore the importance of stakeholder interaction, adaptive decision-making, collective competence, and the ability of technology implementers to discern the ’desired value’ from the customer’s perspective even as this value is not specified by the customer. 

Place, publisher, year, edition, pages
Elsevier B.V. , 2025. Vol. 253, p. 912-921
Keywords [en]
Digital transformation; Education technology; Effective communication; High educations; Industrial communications; Project outcomes; Resource efficiencies; Resource pool; Resource ratios; Start-up phase
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:ri:diva-78445DOI: 10.1016/j.procs.2025.01.153Scopus ID: 2-s2.0-105000485683OAI: oai:DiVA.org:ri-78445DiVA, id: diva2:1998431
Conference
6th International Conference on Industry 4.0 and Smart Manufacturing, ISM 2024
Note

This study was part of the Flap research project (Sustainable and Flexible Automation of Seasonal Production through Dynamic) Resource Management financed by the Swedish Agency for Innovation Systems (Vinnova) under the grant 2021-01283. The research was performed in the context of the XPRES environment at RISE AB and MDU.

Available from: 2025-09-16 Created: 2025-09-16 Last updated: 2025-09-23Bibliographically approved

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