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Public-private MaaS: Unchallenged assumptions and issues of conflict in Sweden
RISE Research Institutes of Sweden, Digital Systems, Mobility and Systems. University of Sydney, Australia. (Mobility in Transformation)ORCID iD: 0000-0001-5607-1180
VTI Swedish National Road and Transport Research Institute, Sweden; K2 Swedish Knowledge Centre for Public Transport, Sweden .ORCID iD: 0000-0003-1346-8094
2023 (English)In: Research in Transportation Economics, ISSN 0739-8859, E-ISSN 1875-7979, Vol. 99, article id 101297Article in journal (Refereed) Published
Abstract [en]

Despite an increase in Mobility-as-a-Service (MaaS) initiatives that aim to pave the way for both public and private MaaS Operators, such MaaS models have received limited scholarly attention. Uncertainties therefore remain in terms of how public-private MaaS can be realized and governed. This paper addresses this problem through an exploratory case study of an attempt to reform the business ecosystem for mobility services in Sweden, which is conceptualized as a move towards public-private MaaS. Inspired by the What-is-the-Problem-Represented-to-Be approach, the paper analyzes what problem representations and assumptions underpin the proposed reform and outlines issues of conflict across the involved actors. Drawing on these findings, the paper highlights disagreements on problems, centralization, and responsibilities as challenges to public-private MaaS developments and proposes that an inclusive and pragmatic governance strategy is key for effective and democratic governance of MaaS. Additionally, three avenues for future research are identified: development of analytical tools that better represent the complexity of MaaS governance choices, studies of how the prevailing narrative around MaaS influences developments, and analyses of governance strategies’ effectiveness in relation to political objectives for MaaS developments.

Place, publisher, year, edition, pages
Elsevier, 2023. Vol. 99, article id 101297
Keywords [en]
Mobility-as-a-Service; Public-private MaaS; Business ecosystem; Governance; Integrated ticketing; What-is-the-Problem-Represented-to-Be
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified Transport Systems and Logistics Public Administration Studies
Identifiers
URN: urn:nbn:se:ri:diva-64910DOI: 10.1016/j.retrec.2023.101297OAI: oai:DiVA.org:ri-64910DiVA, id: diva2:1761415
Note

This paper is a product of the project “A National Ticketing System for All Public Transport”, which was funded by K2 – The Swedish Knowledge Centre for Public Transport (REF 2020026). 

Available from: 2023-06-01 Created: 2023-06-01 Last updated: 2025-09-23Bibliographically approved

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Smith, Göran

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