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Sallnäs, U., Rogerson, S. & Santén, V. (2026). Illuminating impatience and urgency in last-mile deliveries − evidence from a diary study of Swedish consumers. International Review of Retail Distribution & Consumer Research
Open this publication in new window or tab >>Illuminating impatience and urgency in last-mile deliveries − evidence from a diary study of Swedish consumers
2026 (English)In: International Review of Retail Distribution & Consumer Research, ISSN 0959-3969, E-ISSN 1466-4402Article in journal (Refereed) Published
Abstract [en]

To better understand the consumer behaviours that drive demand for fast deliveries, this paper explores two key temporal aspects of the consumer journey: urgency and impatience. Urgency reflects a need for quick delivery, while impatience stems from a desire to receive products as soon as possible. Urgency and impatience merit attention to further understand consumer behaviour in relation to fast last-mile deliveries, as these pose challenges for logistics efficiency and environmental sustainability, particularly in the last-mile. The purpose of this paper is to explore urgency and impatience in the last-mile consumer journey, and the influence of these two concepts on the speed of last-mile deliveries. Additionally, the paper introduces the potential effects of urgency and impatience on environmental sustainability of such deliveries. The study uses diary entries from 15 Swedish e-commerce consumers over one month, followed by semi-structured interviews. Findings reveal that both urgency and impatience appear to be important denominators of consumer behaviour in the last-mile consumer journey. Further, urgency and impatience can have a direct impact on consumer choices regarding last-mile delivery method, including speed of delivery and reception of delivered orders. The paper also gives an increased understanding of how urgency and impatience can have implications for more environmentally sustainable last-mile deliveries. By taking a consumer-centric perspective on last-mile deliveries, this paper joins the recent academic conversation focusing on an increased understanding of the consumer to improve logistics operations

Place, publisher, year, edition, pages
Routledge, 2026
Keywords
consumer behaviour, diary study, environmental sustainability, Last mile-deliveries, time-based competition
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:ri:diva-80973 (URN)10.1080/09593969.2026.2632602 (DOI)2-s2.0-105030677253 (Scopus ID)
Available from: 2026-03-12 Created: 2026-03-12 Last updated: 2026-03-12Bibliographically approved
Styhre, L., Rogerson, S. & Santén, V. (2026). Sustainable shipping on the horizon: Environmental requirements and institutional pressures in maritime decarbonisation. Research in Transportation Business and Management (RTBM), 67
Open this publication in new window or tab >>Sustainable shipping on the horizon: Environmental requirements and institutional pressures in maritime decarbonisation
2026 (English)In: Research in Transportation Business and Management (RTBM), ISSN 2210-5395, E-ISSN 2210-5409, Vol. 67Article in journal (Refereed) Published
Abstract [en]

Reduction of greenhouse gas (GHG) emissions in the maritime sector is progressing slowly but can be accelerated through a combination of environmental requirements and institutional pressures from authorities and companies in the transport industry. Progress was explored in an interview study involving 17 transport-purchasing companies, shipping companies and ports in northern Sweden with a strong sustainability focus. The study identifies eight environmental requirements (e.g. access to alternative fuels and electrification of equipment) and maps them to five institutional pressure types (coercive, normative, mimetic, instrumental and relational), revealing how pressures translate into operational demands and where misalignments slow implementation. Coercive pressures, in terms of regulations, were seen as essential to driving sustainable shipping, while softer pressures, particularly relational, were most commonly used. Although clear driving forces for climate transition in shipping exist, high costs associated with new technologies and alternative fuels remain a significant barrier. Voluntary initiatives contribute but seem insufficient alone to achieve shipping's climate goals

Place, publisher, year, edition, pages
Elsevier BV, 2026
Keywords
Actor collaboration, Environmental requirements, Institutional pressures, Sustainable shipping, Transport purchasing
National Category
Other Social Sciences not elsewhere specified
Identifiers
urn:nbn:se:ri:diva-81568 (URN)10.1016/j.rtbm.2026.101687 (DOI)2-s2.0-105036835170 (Scopus ID)
Note

QC 20260513

Available from: 2026-05-13 Created: 2026-05-13 Last updated: 2026-05-13Bibliographically approved
Papanikolaou, A., Werner, S., Razola, M., Fagergren, C., Dessen, L., Kuttenkeuler, J., . . . Steinbach, C. (2025). The Orcelle Project – Towards Wind-Powered Ships for Deep Sea Cargo Transport. Paper presented at Transport Transitions: Advancing Sustainable and Inclusive Mobility. TRAconference 2024. Lecture Notes in Mobility, Part F383, 158-164
Open this publication in new window or tab >>The Orcelle Project – Towards Wind-Powered Ships for Deep Sea Cargo Transport
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2025 (English)In: Lecture Notes in Mobility, Vol. Part F383, p. 158-164Article in journal (Refereed) Published
Abstract [en]

International regulations on greenhouse gas (GHG) emissions as well as strong market demand for zero-emission transport calls for a radical change in the shipping industry. Measures such as hull form optimization, use of alternative fuels and efficient machinery systems, new coatings, and smart routing have already improved the energy efficiency of the world fleet. However, it is far from enough. To effectively respond to the climate challenges, we must turn to emission-free energy sources. One such promising and well-proven zero-emission propulsion system for shipping is wind propulsion. Using wind to power cargo vessels re-started on a commercial scale about a decade ago and there are today more than 50 wind-assisted vessels in commercial trade or under construction. They are equipped with a variety of wind propulsion technologies like Flettner rotors, wing sails and kites, which may give fuel and emission reductions of up to about 20%. With the goal of demonstrating that even higher energy and emission reduction is feasible, 11 representatives of the European maritime industry and research community have recently joined forces in the large-scale EU-funded project Orcelle, led by Wallenius Wilhelmsen Ocean. The present paper outlines the project’s ambition, scope of work and expected outcome.

Place, publisher, year, edition, pages
Springer, 2025
Keywords
Dynamic positioning; Fleet operations; International cooperation; Marine industry; Rotors; Waterway transportation; Cargo transport; Decarbonisation; Deep sea; Emission reduction; Greenhouse gas emissions; Greenhouse gas reductions; International regulations; Wind propulsion; Wing sail; Zero emission; Freight transportation
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:ri:diva-78571 (URN)10.1007/978-3-031-89444-2_22 (DOI)2-s2.0-105004896941 (Scopus ID)
Conference
Transport Transitions: Advancing Sustainable and Inclusive Mobility. TRAconference 2024
Note

The authors acknowledge the financial support from the European Commission and its agency CINEA, project Orcelle, grant 101096673 and the Swedish Transport Agency under grant number TRV 2018/96451 (Vinddrivet biltransportfartyg).

Available from: 2025-09-16 Created: 2025-09-16 Last updated: 2025-09-23Bibliographically approved
Castrellon, J. P., Sanchez-Diaz, I., Roso, V., Altuntas Vural, C., Rogerson, S., Santén, V. & Kalahasthi, L. K. (2023). Assessing the eco-efficiency benefits of empty container repositioning strategies via dry ports. Transportation Research Part D: Transport and Environment, 120, Article ID 103778.
Open this publication in new window or tab >>Assessing the eco-efficiency benefits of empty container repositioning strategies via dry ports
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2023 (English)In: Transportation Research Part D: Transport and Environment, ISSN 1361-9209, E-ISSN 1879-2340, Vol. 120, article id 103778Article in journal (Refereed) Published
Abstract [en]

Trade imbalances and global disturbances generate mismatches in the supply and demand of empty containers (ECs) that elevate the need for empty container repositioning (ECR). This research investigated dry ports as a potential means to minimize EC movements, and thus reduce costs and emissions. We assessed the environmental and economic effects of two ECR strategies via dry ports—street turns and extended free temporary storage—considering different scenarios of collaboration between shipping lines with different levels of container substitution. A multi-paradigm simulation combined agent-based and discrete-event modelling to represent flows and estimate kilometers travelled, CO2 emissions, and costs resulting from combinations of ECR strategies and scenarios. Full ownership container substitution combined with extended free temporary storage at the dry port (FTDP) most improved ECR metrics, despite implementation challenges. Our results may be instrumental in increasing shipping lines’ collaboration while reducing environmental impacts in up to 32 % of the inland ECR emissions. © 2023 The Author(s)

Place, publisher, year, edition, pages
Elsevier Ltd, 2023
Keywords
Container substitution, Dry ports, Empty container repositioning, Inland depot, Multi-paradigm simulation modeling, Street turns, Cost benefit analysis, Discrete event simulation, Economics, Environmental impact, Ships, Multi-paradigm simulation, Shipping Lines, Simulation-modelling, Street turn, Temporary storage, Containers, assessment method, demand analysis, port development, port operation, shipping, strategic approach, supply chain management
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:ri:diva-65750 (URN)10.1016/j.trd.2023.103778 (DOI)2-s2.0-85160757388 (Scopus ID)
Note

 Funding details: Chalmers Tekniska Högskola; Funding details: Energimyndigheten; Funding text 1: The authors acknowledge the case companies who provided data used in our research. The research was supported by the Swedish Energy Agency (Enerimyndigheten) under the grant given to the “Increased Transport Efficiency through Reduced Empty Positioning of Containers” project conducted by SSPA and Chalmers University of Technology. This paper is part of a series of studies, both quantitative and qualitative, aimed at clarifying the dynamics of ECR and improving the energy efficiency of such operations. 

Available from: 2023-08-07 Created: 2023-08-07 Last updated: 2025-09-23Bibliographically approved
Santén, V., Altuntas Vural, C., Castrellon, J. P., Rogerson, S., Roso, V. & Sanchez-Diaz, I. (2023). Empty Container Repositioning.
Open this publication in new window or tab >>Empty Container Repositioning
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2023 (English)Report (Other academic)
Abstract [en]

Although some movements of empty containers are needed due to imbalances between inbound and outbound goods flows in specific geographical areas, the transport of empty containers could be performed more efficiently. This report outlines results from the project “Increasing transport efficiency through reducing positioning of empty containers” performed during 2020-2023 by RISE and Chalmers, and financed by the Swedish Energy Agency. The purpose of the project was to contribute to increasing transport efficiency by understanding how empty container repositioning can be reduced and made more efficient in the Swedish transport system. To provide increased understanding regarding current practices and possible improvement areas, the report describes empty repositioning of containers in the inland container transport, and highlights drivers and barriers to minimize and make empty repositioning more efficient. Data on empty container movements in ports and by truck provide increased understanding of the current state. However, available data only offer partial views of empty container movements. Therefore, an empty trip model was constructed to help understand the proportion of containers that are transported empty between various origin-destination pairs, drawing on the Swedish road goods transport data from Trafikanalys. Several recommendations are made for how to improve data on empty container movements, for example differentiating between 20 and 40 feet containers. Also, this report details strategies for either reducing the empty container repositioning or making it more efficient within the national transport system, with a focus on: a) increased reutilization of containers and b) an increased share of rail compared to truck transport. Reutilization involves matching import and export containers to a larger degree, for example facilitated by extended storage of containers, and also how demands in various regions can be matched more efficiently, where some geographical areas are import dominated and others export dominated. The improvement potential in terms of cost and emissions have been calculated, simulating transport data in specific case studies. One simulation concerned reducing empty container repositioning locally, comparing the current situation with improvements in terms of street turns and extended storage given different collaboration levels. The extended storage scenario delivered the best results, as it significantly increased the likelihood of finding export cargo for an emptied import container. Another simulation considered empty container movements between Swedish inland terminals, identifying a large potential for both reutilization locally and triangulation between terminals compared to the current situation. The report further outlines the outcome of a Multi-Actor-Multi-Criteria-Analysis, where opportunities to reduce empty container repositioning in the hinterland of a port were considered from several stakeholders’ perspectives: shipping lines, transport operators, inland terminals, forwarders, ports and cargo owners. The scenarios evaluated were a) Time Flexibility, where additional days were allowed to find matching export cargo for an emptied import container, b) Container Sharing, where implications of allowing matching of containers of shipping lines in the same alliance were explored, and c) Data Sharing, where increased transparency regarding containers available for export in the inland was explored. The stakeholders preferred different scenarios, and details explaining their reasoning is provided. Drawing on the insights regarding current practices and possible improvement areas, recommendations to industry and authorities are provided. Widespread collaboration between stakeholders is needed, even so, all stakeholders can take action to create better conditions for empty container repositioning. Smarter tools for planning is one example.

Publisher
p. 64
Series
RISE Rapport ; 2023:82
Keywords
Container transport, Empty container, Repositioning, Street turns, Triangulation, Transport efficiency, Container substitution, Inland depot
National Category
Civil Engineering
Identifiers
urn:nbn:se:ri:diva-73103 (URN)978-91-89821-54-5 (ISBN)
Available from: 2024-05-06 Created: 2024-05-06 Last updated: 2025-09-23Bibliographically approved
von Wieding, S., Rogerson, S., Santén, V., Svanberg, M. & Wide, P. (2023). Framtidens moderna intermodala logistiknoder - kunskaps- och utvecklingsbehov.
Open this publication in new window or tab >>Framtidens moderna intermodala logistiknoder - kunskaps- och utvecklingsbehov
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2023 (Swedish)Report (Other academic)
Abstract [en]

Modern intermodal nodes of the future – Requirements on knowledge and development

The purpose of the project was to compile existing knowledge to analyze the function, design, and organization of intermodal nodes, as well as identify gaps for future research within Trafikverket’s research program and serve as a basis for Trafikverket's strategic work. The project uses both literature reviews and empirical studies through workshops with experts. The project has five main results:

1. Criteria are proposed to define sustainable intermodal nodes aimed at promoting economic, social, and environmental goals for authorities, cargo owners, and carriers. The aim is to identify challenges and areas where nodes can improve their sustainability to avoid sub-optimization.

2. A two-dimensional matrix is proposed to categorize intermodal nodes according to their role in society's goods supply, as well as the local economy and environment.

3. Various organizational forms for nodes are described, including terminals and associated logistics areas that can be owned and managed by public, private, or combined entities.

4. A discussion on how technological innovations such as electrification, digitization, and automation can affect intermodal nodes in the future.

5. Opportunities and needs for further work and research in the field are presented

Publisher
p. 53
Series
RISE Rapport ; 2023:49
Keywords
intermodal transport, sustainability, terminal, transport node, modal shift
National Category
Business Administration
Identifiers
urn:nbn:se:ri:diva-64421 (URN)978-91-89821-00-2 (ISBN)
Available from: 2023-05-10 Created: 2023-05-10 Last updated: 2025-09-23Bibliographically approved
Kjellsdotter Ivert, L., Santén, V., Merkel, A. & Wide, P. (2023). Svenska hamnars roll i en cirkulär ekonomi. Linköping: Statens väg- och transportforskningsinstitut
Open this publication in new window or tab >>Svenska hamnars roll i en cirkulär ekonomi
2023 (English)Report (Other academic)
Abstract [en]

För att Sverige ska kunna nå målet om att bli ett av världens första fossilfria välfärdsländer krävs en omställning till ett fossilfritt transportsystem såväl som till en cirkulär ekonomi. Sjöfart har potential att matcha de behov som en ökad cirkulär ekonomi ställer och är ett energieffektivt trafikslag. Syftet med rapporten är att förstå hur sjöfart kan nyttjas i ökad utsträckning för att transportera cirkulära produkter och material och hur hamnen kan skapa mervärde i utveckling av cirkulära logistiklösningar. Metoderna som använts är: litteraturstudier, workshops och fallstudier. Rapporten identifierar cirkulära produkter och material med potential att lyfta sig i avfallstrappan och där det är lämpligt att nyttja sjöfart för transport i det cirkulära logistiksystemet. Det handlar om muddermassor, jordmassor, mineralavfall, träavfall, plastavfall, uttjänta däck, uttjänta textilier, sorterade och återvunna textilier, planglas, spillolja och flygaska. Hamnens roll vid hantering av cirkulära material studerades mer specifikt för massor, dissolvingmassa baserad på återvunna textilier, matrester och etanol. Det blev tydligt att hamnen kan skapa värde i form av lagring, konsolidering, lossning och lastning av containrar samt vara en logistiknod som erbjuder omlastningsmöjligheter mellan olika trafikslag. Hamnen känner till de lokala förutsättningarna för effektiva logistikupplägg och är en central kugge i nya aktörsnätverk. Rapporten redovisar även en beskrivning av två cirkulära logistiklösningar med involvering av sjöfart som utvecklats och utvärderats under projektet. Det handlar dels om en demonstration av en sjötransport med kalkstabiliserad lera, dels om framtagning av beslutsunderlag för investering av en tilltänkt sorteringsmaskin av planglas i vilket logistikupplägg från ett antal olika hamnar förslogs och miljöberäkningar genomfördes.

Place, publisher, year, edition, pages
Linköping: Statens väg- och transportforskningsinstitut, 2023. p. 76
Series
VTI rapport 1175
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:ri:diva-71729 (URN)
Available from: 2024-02-13 Created: 2024-02-13 Last updated: 2025-09-23Bibliographically approved
Werner, S., Papanikolaou, A., Razola, M., Fagergren, C., Dessen, L., Kuttenkeuler, J., . . . Steinbach, C. (2023). The Orcelle project – Towards Wind-Powered Ships for Deep Sea Cargo Transport. In: : . Paper presented at 2023 SNAME Maritime Convention, SMC 2023. San Diego, USA. 27 September 2023 through 29 September 2023.. Society of Naval Architects and Marine Engineers
Open this publication in new window or tab >>The Orcelle project – Towards Wind-Powered Ships for Deep Sea Cargo Transport
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2023 (English)Conference paper, Published paper (Refereed)
Abstract [en]

International regulations on greenhouse gas (GHG) emissions as well as strong market demand for zero-emission transport calls for a radical change in the shipping industry. Measures such as hull form optimization, use of alternative fuels and efficient machinery systems, new coatings, and smart routing have already improved the energy efficiency of the world fleet and to some extent its GHG emissions. However, it is far from enough. To make the drastic leap that we need in order to meet the climate challenges, we must turn to emission-free energy sources. One such promising and well-proven zero-emission propulsion system for shipping is wind propulsion. Using wind to power cargo vessels restarted on a commercial scale about a decade ago. Currently, there are 25+ wind-assisted vessels in commercial trade. They are equipped with technologies like Flettner rotors, wings or kites, which gives fuel reductions in the magnitude of 1-20 %. Although these are significant fuel savings, this is still not enough to effectively respond to the challenges for zero GHG emissions of the maritime industry. With the goal of demonstrating that even higher energy reduction and drastic reduction of emissions is possible, 11 representatives of the European maritime industry and research community have recently joined forces in the large scale EU-funded project Orcelle, led by Wallenius Wilhelmsen Ocean. The current paper will present the project’s ambition, scope of work and expected outcome. 

Place, publisher, year, edition, pages
Society of Naval Architects and Marine Engineers, 2023
Keywords
Commerce; Energy efficiency; Fleet operations; Free energy; Fuel economy; Greenhouse gases; Marine engineering; Ship propulsion; Cargo transport; Decarbonisation; Deep sea; Greenhouse gas emissions; Greenhouse gas reductions; Maritime industry; Wind propulsion; Wing sail; Wing sail, decarbonization; Zero emission; Gas emissions
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:ri:diva-68059 (URN)10.5957/SMC-2023-089 (DOI)2-s2.0-85175468775 (Scopus ID)
Conference
2023 SNAME Maritime Convention, SMC 2023. San Diego, USA. 27 September 2023 through 29 September 2023.
Note

The authors acknowledge the financial support from the European Commission and its agency CINEA, grant 101096673 and the Swedish Transport Agency under grant number TRV 2018/96451 (Vinddrivet biltransportfartyg).

Available from: 2023-11-22 Created: 2023-11-22 Last updated: 2025-09-23Bibliographically approved
Williamsson, J., Costa, N., Santén, V. & Rogerson, S. (2022). Barriers and Drivers to the Implementation of Onshore Power Supply—A Literature Review. Sustainability, 14(10), Article ID 6072.
Open this publication in new window or tab >>Barriers and Drivers to the Implementation of Onshore Power Supply—A Literature Review
2022 (English)In: Sustainability, E-ISSN 2071-1050, Vol. 14, no 10, article id 6072Article in journal (Refereed) Published
Abstract [en]

Onshore power supply (OPS) reduces emissions from vessels docked in port. Historically, the uptake of OPS has been low, and research indicates that potential OPS adopters face multiple complex barriers. Based on a systematic literature review, this paper presents a framework for categorizing barriers and drivers to the implementation of OPS and identifies potential areas for future research. The review indicates that research on barriers to OPS was limited until 2019, when interest increased considerably, coinciding with mounting stakeholder concerns and regulatory pressure. The suggested framework divides barriers and drivers divided into four key categories: (i) technology and operations, (ii) institutional elements, (iii) economic elements, and (iv) stakeholder elements. The framework then superimposes those categories on three main areas of concern: port, transmission, and vessel. Research has identified potential solutions to specific barriers, but the complexity of OPS highlights the need for a collaborative approach to OPS. Additionally, as regulatory pressure is rising, more research is needed on the systemic implications of OPS as well as the potential use of incentives, pricing, and business models to tackle the high cost of implementation. © 2022 by the authors. 

Place, publisher, year, edition, pages
MDPI, 2022
Keywords
barriers, cold ironing, drivers, onshore power supply, shore-side electricity, cost analysis, electrical power, literature review, stakeholder
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:ri:diva-60386 (URN)10.3390/su14106072 (DOI)2-s2.0-85130701923 (Scopus ID)
Note

 Funding details: Trafikverket, TRV2019/52793; Funding text 1: Funding: This paper is based on research funded by the Swedish Transport Administration grant number TRV2019/52793.

Available from: 2022-10-20 Created: 2022-10-20 Last updated: 2025-09-23Bibliographically approved
Costa, N., Williamsson, J., Ekholm, J., Santén, V., Rogerson, S. & Borgh, M. (2022). Connecting vessels to shoreside electricity in Sweden. Göteborg: SSPA
Open this publication in new window or tab >>Connecting vessels to shoreside electricity in Sweden
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2022 (English)Report (Other academic)
Abstract [en]

The purpose of the KAJ-EL project was to offer decision support to ports and shipping companies about the implementation and use of shoreside electricity in Swedish ports. More specifically, this project investigated the following, among other questions related to shore power: • the driving forces and barriers among ports and shipping companies to offer or use shore power; • the decision making, steps and actors involved in the process of adopting shore power; • the costs and business arrangements for installing and operating shore power; • the challenges in the installation and operation of shore power; • the different shore power equipment used in Swedish ports and on board vessels; • the actions and condition to realise OPS adoption to a larger extent. The project group included researchers and experts in shipping, transport, logistics, economics, and human factors from SSPA and the University of Gothenburg, and included industry partners Svensk Sjöfart (Swedish Ship Owners’ Association) and Sveriges Hamnar (Ports of Sweden). In addition, industry and authorities were involved in a reference group with representatives from shipping companies, ports and electricity providers. Interviews were performed with various ports in Sweden, a port in Norway (Kristiansand) as well as the US ports of Long Beach and Seattle to compare the perspectives. Shipping companies were interviewed, as were a number of OPS equipment manufacturers, national grid operators and electricity providers. Two workshops and a final seminar were also conducted. This report presents an overview of the OPS situation in Sweden and provides principles for business models as well as recommendations for ports’ and shipping companies’ OPS work. It can be noted that Sweden is at the European forefront of OPS in the sense that it currently has nine cities offering OPS, with main focus so far on the ro-pax and ferry segment. Actors, in particular ports, perceive that the regulatory pressure to offer OPS is increasing and the knowledge about OPS, especially among non-experienced ports, is still limited. Further guidance on OPS installations and operations is therefore needed, in terms of the financial, business, technical and operational issues that the actors must deal with. One major question is how to secure the electricity supply to the ports. Collaboration between actors is key to successful OPS implementation and a higher level of standardisation can facilitate technical choices. Several areas in need of further research are highlighted in this report, such as investigating possible future power demand scenarios from using OPS, and supply strategies for ports. The project received funding from Trafikverket (The Swedish Transport Administration).

Place, publisher, year, edition, pages
Göteborg: SSPA, 2022. p. 75
Series
SSPA Report No: RR41199360-01-00-A
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:ri:diva-71757 (URN)
Available from: 2024-02-14 Created: 2024-02-14 Last updated: 2025-09-23Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-9110-8150

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