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  • 1.
    Persson, Per
    et al.
    RISE - Research Institutes of Sweden (2017-2019), ICT, SICS.
    Laaksolahti, Jarmo
    RISE, Swedish ICT, SICS, Computer Systems Laboratory.
    Lönnqvist, Peter
    Understanding socially intelligent agents: a multilayered phenomenon2001In: IEEE transactions on systems, man and cybernetics. Part A. Systems and humans, ISSN 1083-4427, E-ISSN 1558-2426, Vol. 31, no 5, p. 349-360Article in journal (Refereed)
    Abstract [en]

    The ultimate purpose with Socially Intelligent Agent (SIA) technology is not to simulate social intelligence per se, but to let an agent give an impression of social intelligence. Such user-centred SIA technology, must consider the everyday knowledge and expectations by which users make sense of real, fictive or artificial social beings. This folk-theoretical understanding of other social beings involves several, rather independent levels such as expectations on behaviour, expectations on primitive psychology, models of folk-psychology, understanding of traits, social roles and empathy. The framework presented here allows us to analyse and reconstruct users´ understanding of existing and future SIAs, as well as specifying the levels SIA technology models in order to achieve an impression of social intelligence.

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