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  • 1.
    Altmann, Peter
    et al.
    RISE - Research Institutes of Sweden, ICT, Viktoria.
    Linder, Marcus
    RISE - Research Institutes of Sweden, ICT, Viktoria.
    Managing Emerging (Mis)Alignments in Data-Driven Servitization2019In: Research technology management, ISSN 0895-6308, E-ISSN 1930-0166, Vol. 62, no 4, p. 37-45Article in journal (Refereed)
    Abstract [en]

    Overview: Manufacturers moving to service-based business models are generally advised to provide total-care solutions to their customers in order to boost profits and strengthen customer relationships. To reduce the risks associated with such services, service providers often rely on remote monitoring technologies to access data on their products’ health and usage. Our study reveals a tension between the technical development of complex products capable of remote monitoring and the business logic required to commercialize this potential. Specifically, we show that the collaborative value co-creation context within which these products are typically developed requires managers to seek alignment in technical specifications and value co-creation logics simultaneously. However, technical alignment is contingent on factors that can lead to business logic misalignments. 

  • 2.
    Lyne, MB
    RISE, SP – Sveriges Tekniska Forskningsinstitut, SP Sveriges tekniska forskningsinstitut, YKI – Ytkemiska institutet.
    Research institutes have become industry partners2007In: Research technology management, ISSN 0895-6308, E-ISSN 1930-0166, Vol. 50, no 4, p. 42-48Article in journal (Refereed)
    Abstract [en]

    Industrial research institutes used to be government-financed organizations with mandates to advance industrial technology and improve economic competitiveness. Good R&D people were assembled and expected to contribute to the welfare of industry and society without having any clear link to business needs and strategy. Today, institutes have evolved into marketdriven hybrids paid for value delivered to industry while still receiving a portion of their funding from public sources. They are strongly networked to enhance the probability of finding rapid and cost-effective solutions to technical problems brought to them by industry. The handling of technology transfer to industry and associated intellectual property rights has been facilitated by model contracts and master alliance agreements, and modern industrial institutes use web-based tools to speed identification of new technologies with high potential, to gauge potential value of those technologies to member companies, and to establish a project strategy that will lead to defensible IP

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