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Digital organisational readiness: experiences from manufacturing companies
Chalmers University of Technology, Sweden; Jönköping University, Sweden.
Chalmers University of Technology, Sweden.
Chalmers University of Technology, Sweden.
Volvo Construction Equipment, Sweden.
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2021 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786, Vol. 32, no 9, p. 167-182Article in journal (Refereed) Published
Abstract [en]

Purpose: This research aims to identify and organise the conditions of organisational readiness for digital transformation. Design/methodology/approach: This qualitative study comprises three case studies within manufacturing companies from different sizes and industries located in Sweden. Plant visits and in-depth interviews bring to light companies' experiences with initial steps towards digital transformation. A set of conditions for digital organisational readiness was translated into a questionnaire and tested with one of the studied companies. Findings: This paper organises and tests digital organisational readiness conditions to support companies' initial steps on digital transformation. The results are put in perspective of established change management theory and previous studies about digital transformation. The findings will conclude in a questionnaire to support dialogue and digital organisational readiness assessments. Research limitations/implications: Additional conditions for the initial phase of digital transformation could possibly be found if more cases had been included in the study. Practical implications: The article identifies a set of conditions translated into a questionnaire that should be used as a dialogue tool to create strategic alignment and support companies in their initial discussions. If this process can be faster and more efficient, the company can achieve a competitive advantage against competitors. Originality/value: This research's relevance relies on the fact that companies are advancing in adopting digital technologies without being ready from an organisational perspective. This gap creates barriers for companies' digital maturing processes, stopping them from having full access to digital technologies' benefits. © 2021, Carla Gonçalves Machado, Mats Winroth, Peter Almström, Anna Ericson Öberg, Martin Kurdve and Sultan AlMashalah.

Place, publisher, year, edition, pages
Emerald Group Holdings Ltd. , 2021. Vol. 32, no 9, p. 167-182
Keywords [en]
Industry 4.0, Manufacturing industry, Organisational change, Competition, Surveys, Competitive advantage, Design/methodology/approach, Digital technologies, Digital transformation, In-depth interviews, Manufacturing companies, Organisational readiness, Strategic alignment, Manufacture
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:ri:diva-53532DOI: 10.1108/JMTM-05-2019-0188Scopus ID: 2-s2.0-85106991820OAI: oai:DiVA.org:ri-53532DiVA, id: diva2:1568167
Note

Funding details: VINNOVA, 2018-01583; Funding text 1: The SMART PM project is granted by the Swedish Strategic Innovation Program Production 2030, financed by Vinnova (2018-01583). The support is gratefully acknowledged by the authors. Special thanks are given to the representatives from the companies for their time and resources they have assigned in support of the research. This research is also supported by the Chalmers Production Area of Advance (AoA Production).

Available from: 2021-06-17 Created: 2021-06-17 Last updated: 2021-06-17Bibliographically approved

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