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How categories come to matter
RISE, Swedish ICT, SICS.
University of California at Irvine, USA.
Intel, USA.
2013 (English)In: Conference on Human Factors in Computing Systems - Proceedings, 2013, p. 3331-3334Conference paper, Published paper (Refereed)
Abstract [en]

In a study of users' interactions with Siri, the iPhone personal assistant application, we noticed the emergence of overlaps and blurrings between explanatory categories such as "human" and "machine." We found that users work to purify these categories, thus resolving the tensions related to the overlaps. This "purification work" demonstrates how such categories are always in flux and are redrawn even as they are kept separate. Drawing on STS analytic techniques, we demonstrate the mechanisms of such "purification work." We also describe how such category work remained invisible to us during initial data analysis, due to our own forms of latent purification, and outline the particular analytic techniques that helped lead to this discovery. We thus provide an illustrative case of how categories come to matter in HCI research and design.

Place, publisher, year, edition, pages
2013. p. 3331-3334
Keywords [en]
Category flux, Diffractive analysis, Materiality for design, Analytic technique, Hci researches, Personal assistants, Human engineering, Purification, Human computer interaction
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:ri:diva-48633DOI: 10.1145/2470654.2466455Scopus ID: 2-s2.0-84877945115ISBN: 9781450318990 (print)OAI: oai:DiVA.org:ri-48633DiVA, id: diva2:1469717
Conference
31st Annual CHI Conference on Human Factors in Computing Systems: Changing Perspectives, CHI 2013, 27 April 2013 through 2 May 2013, Paris
Available from: 2020-09-22 Created: 2020-09-22 Last updated: 2020-12-01Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
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  • Other style
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Language
  • de-DE
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  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
  • rtf