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Evaluating critical infrastructure resilience via tolerance triangles: Hungarian Highway pilot case study
UIC International union of railways, France.
RISE - Research Institutes of Sweden (2017-2019), Safety and Transport, Safety.
Magyar Közút Nonprofit Zrt, Hungary.
2019 (English)In: Proceedings of the International ISCRAM Conference, Information Systems for Crisis Response and Management, ISCRAM , 2019, p. 1210-1225Conference paper, Published paper (Refereed)
Abstract [en]

While accepted as part of critical infrastructure (CI) resilience, no consensus exists on how to measure the exact minimum level of service or the rapidity of rapidly restoring services. The H2020 European project IMPROVER (Improved risk evaluation and implementation of resilience concepts to critical infrastructure) suggests to use the public's declared tolerance levels for both minimum level of service and rapidity of service restoration as criteria with which to evaluate if the resilience of a given CI is resilient enough. This paper demonstrates the development of a questionnaire-based methodology to determine public tolerance levels. It then tests this methodology via a pilot case study at IMPROVER's Hungarian Highway Living Lab. The paper argues that public tolerance levels are a reasonable choice for resilience evaluation criteria and demonstrates that the questionnaire-based methodology permits one to evaluate public perception in such a way as to compare it to technical resilience analyses.

Place, publisher, year, edition, pages
Information Systems for Crisis Response and Management, ISCRAM , 2019. p. 1210-1225
Keywords [en]
Critical infrastructure, Questionnaires, Resilience, Tolerance triangle, Highway administration, Information management, Information systems, Information use, Public works, Surveys, Evaluation criteria, Infrastructure resiliences, Level of Service, Public perception, Service restoration, Tolerance levels, Critical infrastructures
National Category
Natural Sciences
Identifiers
URN: urn:nbn:se:ri:diva-43373Scopus ID: 2-s2.0-85077737015ISBN: 9788409104987 (print)OAI: oai:DiVA.org:ri-43373DiVA, id: diva2:1389312
Conference
16th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2019, 19 May 2019 through 22 May 2019
Note

Funding details: 653390; Funding text 1: The IMPROVER project has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 653390.

Available from: 2020-01-29 Created: 2020-01-29 Last updated: 2020-01-30Bibliographically approved

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CiteExportLink to record
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  • apa
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