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Designing visual management in manufacturing from a user perspective
RISE - Research Institutes of Sweden, Materials and Production, IVF. Chalmers University of Technology, Sweden.ORCID iD: 0000-0001-9068-3527
RISE - Research Institutes of Sweden, Materials and Production, IVF.ORCID iD: 0000-0002-2838-6457
RISE - Research Institutes of Sweden, Materials and Production, IVF.
Mälardalen University, Sweden.
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2019 (English)In: Procedia CIRP, Elsevier B.V. , 2019, p. 886-891Conference paper, Published paper (Refereed)
Abstract [en]

Many organisations use daily meetings, whiteboards and an information system for employee intra-communication. While Operation Management research is often management centred, Human Centred Design, instead, takes a user’s perspective. This research aims to reflect upon and describe a method, applied in practice in a double case study within manufacturing, on how to (re-)design meetings and visual management boards, and what type of information and key performance indicators are most relevant for the personnel. The paper proposes a lean Kata-improvement inspired design method, which takes the personnel’s perspective on design of daily visual management. © 2019 The Authors. Published by Elsevier B.V.

Place, publisher, year, edition, pages
Elsevier B.V. , 2019. p. 886-891
Keywords [en]
Daily meetings, Daily visual management, Performance measurment, Visualisation, Benchmarking, Design, Industrial research, Manufacture, Visualization, Design method, Human centred design, Key performance indicators, Measurment, Operation management, User perspectives, Visual management, Human resource management
National Category
Natural Sciences
Identifiers
URN: urn:nbn:se:ri:diva-42507DOI: 10.1016/j.procir.2019.04.310Scopus ID: 2-s2.0-85076775650OAI: oai:DiVA.org:ri-42507DiVA, id: diva2:1384427
Conference
29th CIRP Design Conference, CIRP Design 2019, 8 May 2019 through 10 May 2019
Note

Funding details: Singapore-MIT Alliance for Research and Technology Centre, SMART; Funding text 1: This research was performed with efforts from the research projects: Vis?man, (Visual and Spatial Communication and Management, from users? perspective) KK-foundation; Visualisation for Learning at HELIX Competence Centre, Vinnova; Method development of ProduktionsLyftet 4.0, Vinnova, and SMART PM in Production 2030, Vinnova. Through these projects the research is also connected to XPRES ? Excellence in Production Research initiative and Chalmers Area of Advance Production and Chalmers Area of Advance Transport.

Available from: 2020-01-09 Created: 2020-01-09 Last updated: 2020-01-09Bibliographically approved

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Kurdve, MartinHarlin, Ulrika

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