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Resilient performance in response to the 2015 refugee influx in the Øresund region
RISE - Research Institutes of Sweden, Safety and Transport, Safety.
RISE - Research Institutes of Sweden, Safety and Transport, Safety.
RISE - Research Institutes of Sweden, Safety and Transport, Safety.ORCID iD: 0000-0002-0494-0089
2018 (English)In: Safety and Reliability - Safe Societies in a Changing World - Proceedings of the 28th International European Safety and Reliability Conference, ESREL 2018, 2018, p. 1313-1318Conference paper, Published paper (Refereed)
Abstract [en]

September 2015 saw a sharp increase in the influx of refugees in the Øresund region. In this study, resilience defined as flexible adaptation was taken as a baseline to guide interviews with societal infrastructure actors and NGOs engaged in managing the situation. Different actors had different organisational preconditions that influenced their ability to adapt to the new situation. Among the strongest drivers behind resilient performance were the organisation’s ways of relating to established rules, regulations, procedures and processes, the way relationships were formed between people and hierarchical layers within the organisations, and the perceived value of the human operator and the human contribution within the organisational whole. These values, in turn, determined how the organisations shaped many of the basic conditions that allowed resilient performance to develop. In the study it was found, for public actors in particular, that the criteria necessary to adapt to the situation were not met by organisational structures and processes.

Place, publisher, year, edition, pages
2018. p. 1313-1318
Keywords [en]
Basic conditions, Human operator, Organisational, Organisational structure, Perceived value, Sharp increase, Reliability
National Category
Natural Sciences
Identifiers
URN: urn:nbn:se:ri:diva-36672Scopus ID: 2-s2.0-85058074345ISBN: 9780815386827 (print)OAI: oai:DiVA.org:ri-36672DiVA, id: diva2:1273596
Conference
28th International European Safety and Reliability Conference, ESREL 2018, 17 June 2018 through 21 June 2018
Available from: 2018-12-21 Created: 2018-12-21 Last updated: 2019-08-13Bibliographically approved

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Eriksson, Kerstin

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
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More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
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