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ThermoKiosk: Investigating roles for digital surveys of thermal experience in workplace comfort management
Northumbria University, UK.
Newcastle University, UK.
Newcastle University, UK.
RISE - Research Institutes of Sweden, ICT, SICS.
2018 (English)In: Conference on Human Factors in Computing Systems - Proceedings, 2018Conference paper, Published paper (Refereed)
Abstract [en]

Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices. © 2018 Copyright is held by the owner/author(s).

Place, publisher, year, edition, pages
2018.
Keywords [en]
Energy, Office, Qualitative methods, Subjective experience, Survey, Thermal comfort, Workplace, Energy utilization, Human computer interaction, Human engineering, Surveying, Surveys, Qualitative method, Subjective experiences, Information management
National Category
Natural Sciences
Identifiers
URN: urn:nbn:se:ri:diva-34454DOI: 10.1145/3173574.3173956Scopus ID: 2-s2.0-85046968290ISBN: 9781450356206 (print)ISBN: 9781450356213 (print)OAI: oai:DiVA.org:ri-34454DiVA, id: diva2:1237289
Conference
2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, 21 April 2018 through 26 April 2018
Available from: 2018-08-08 Created: 2018-08-08 Last updated: 2018-08-08Bibliographically approved

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Citation style
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