Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Developing E-commerce in Internetworked Organizations: A Case of Customer Involvement Throughout the Computer Gaming Value Chain
RISE, Swedish ICT, Viktoria.
2002 (English)In: Data Base for Advances in Information Systems, ISSN 0095-0033, Vol. 33, no 4, p. 38-50Article in journal (Refereed) Published
Abstract [en]

Many computer game developers have adopted network technologies for value-adding purposes at several stages of the corporate value chain. In this paper, we suggest that this adoption extends the current notion of developing e-commerce by including ongoing interaction with the consumers concerning what is being produced. On the basis of an interpretive case study, this paper outlines the process by which a Swedish computer game developer involved its customers in producing, testing, distributing, and marketing its online computer game Clusterball. Using Orlikowski's (1999) notion of ”internetworked organizations”, the paper explores how this customer involvement was supported by the use of network technologies at every stage of the value chain, and it illustrates how this involvement can be understood as an important feature of future development of e- commerce in organizations.

Place, publisher, year, edition, pages
2002. Vol. 33, no 4, p. 38-50
Keywords [en]
Computer Games, Corporate Value Chain, Customer Involvement, E-Commerce, Internetworked Organizations, Online Entertainment, Systems Development
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:ri:diva-32680DOI: 10.1145/590806.590812Scopus ID: 2-s2.0-33748182714OAI: oai:DiVA.org:ri-32680DiVA, id: diva2:1156826
Available from: 2017-11-14 Created: 2017-11-14 Last updated: 2020-12-01Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus
By organisation
Viktoria
In the same journal
Data Base for Advances in Information Systems
Computer and Information Sciences

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 69 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf