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Using care professionals as proxies in the design process of welfare technology – Perspectives from municipality care
RISE, Swedish ICT, SICS.ORCID iD: 0000-0002-0968-5785
Örebro University, Sweden.
RISE - Research Institutes of Sweden, ICT, SICS.ORCID iD: 0000-0001-6191-252X
Örebro University, Sweden.
2017 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Bringing real users into the design process is often seen as a successful way of creating useful IT systems. However, when it comes to designing for elderly, this is not always possible since many elderly suffer from age-related decline, both with respect to physical and cognitive abilities. This paper elaborates on the approach of working with proxies, in this case elderly care personnel. Different groups of people (N = 117) working with elderly and well familiar with needs and contexts around elderly were engaged in this study. Using a questionnaire and a more in-depth workshop we explored with municipality care professionals their experiences as well as the need to create a framework to improve such a proxy approach, and whether a method using care professionals as mediators could be possible to establish in elderly care. The results described in this paper are complementary to ours and others previous knowledge and show promising commitment and willingness to work in accordance with the proposed method.

Place, publisher, year, edition, pages
2017. p. 184-198
Keyword [en]
Community networks, Community-based participatory research, Elderly, Participatory design, Professional-patient relations, Proxy, User-centred design, Welfare technology, Human computer interaction, User centered design, Professional patient relations, Design
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:ri:diva-31111DOI: 10.1007/978-3-319-58530-7_13Scopus ID: 2-s2.0-85025160692ISBN: 9783319585291 (print)OAI: oai:DiVA.org:ri-31111DiVA, id: diva2:1136538
Conference
3rd International Conference on Human Aspects of IT for the Aged Population, ITAP 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017. 9 July 2017 through 14 July 2017
Available from: 2017-08-28 Created: 2017-08-28 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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