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Understanding socially intelligent agents: a multilayered phenomenon
RISE - Research Institutes of Sweden, ICT, SICS.
RISE, Swedish ICT, SICS, Computer Systems Laboratory.ORCID iD: 0000-0001-9132-2969
2001 (English)In: IEEE transactions on systems, man and cybernetics. Part A. Systems and humans, ISSN 1083-4427, E-ISSN 1558-2426, Vol. 31, no 5, p. 349-360Article in journal (Refereed) Published
Abstract [en]

The ultimate purpose with Socially Intelligent Agent (SIA) technology is not to simulate social intelligence per se, but to let an agent give an impression of social intelligence. Such user-centred SIA technology, must consider the everyday knowledge and expectations by which users make sense of real, fictive or artificial social beings. This folk-theoretical understanding of other social beings involves several, rather independent levels such as expectations on behaviour, expectations on primitive psychology, models of folk-psychology, understanding of traits, social roles and empathy. The framework presented here allows us to analyse and reconstruct users´ understanding of existing and future SIAs, as well as specifying the levels SIA technology models in order to achieve an impression of social intelligence.

Place, publisher, year, edition, pages
2001, 1. Vol. 31, no 5, p. 349-360
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:ri:diva-22585DOI: 10.1109/3468.952710OAI: oai:DiVA.org:ri-22585DiVA, id: diva2:1042150
Available from: 2016-10-31 Created: 2016-10-31 Last updated: 2018-01-14Bibliographically approved

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