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Understanding Fire and Rescue Service Practices Through Problems and Problem-Solving Networks: An Analysis of a Critical Incident
RISE Research Institutes of Sweden, Safety and Transport, Fire and Safety. Greater Gothenburg Fire and Rescue Service, Sweden.ORCID iD: 0000-0002-7222-798x
Lund University, Sweden.
Lund University, Sweden.ORCID iD: 0000-0001-5966-300x
RISE Research Institutes of Sweden, Safety and Transport, Fire and Safety.ORCID iD: 0000-0002-0494-0089
2024 (English)In: Fire technology, ISSN 0015-2684, E-ISSN 1572-8099Article in journal (Refereed) Epub ahead of print
Abstract [en]

This study explores how the Fire and Rescue Service can better prepare for solving complex problems in emergencies by using the concept of problems and problem-solving networks. Primary and secondary data from an extensive fire incident were analysed, including semi-structured interviews and incident assessment reports. Complex problems that arise during emergencies can be challenging to define, and solutions can be difficult to identify. However, this study demonstrates that breaking down complex problems into sub-problems can facilitate the identification of what kind of problem-solving network is needed to be able to solve problems in emergencies. Overall, this study contributes to a deeper understanding of the rationale behind problem-solving network in emergency situations and highlights the importance of relationships in problem-solving network to address complex problems during emergencies. 

Place, publisher, year, edition, pages
Springer , 2024.
Keywords [en]
Emergency services; Fires; Complex problems; Complexity framework; Critical incidents; Fire and rescue services; Primary data; Problem space; Problem-solving; Problem-solving network; Secondary datum; Sub-problems; Complex networks
National Category
Earth and Related Environmental Sciences
Identifiers
URN: urn:nbn:se:ri:diva-73259DOI: 10.1007/s10694-024-01582-0Scopus ID: 2-s2.0-85192705577OAI: oai:DiVA.org:ri-73259DiVA, id: diva2:1860672
Note

The research for this paper was financially supported by NordForsk within theproject Nordic Fire and Rescue Services in the Twenty First Century, No. 97830.

Available from: 2024-05-24 Created: 2024-05-24 Last updated: 2024-05-24Bibliographically approved

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Vylund, LottaMcNamee, MargaretEriksson, Kerstin

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