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The Role of ‘Influencers’ as Drivers of a More Sustainable Urban Freight Sector
University of Gothenburg, Sweden.ORCID iD: 0000-0002-1383-8086
University of Gothenburg, Sweden.
2020 (English)In: Sustainability, E-ISSN 2071-1050, Vol. 12, no 7, p. 2850-2850Article in journal (Refereed) Published
Abstract [en]

The importance of stakeholders in the development of a sustainable urban freight sector has been highlighted in recent research. Not all stakeholders have a direct link to the supply chain, but they may still play a role in creating sustainable urban freight initiatives. This study explores the initiatives that norm-setting indirect stakeholders in urban freight, referred to as ‘influencers’, establish to support a more sustainable urban freight sector, and how those initiatives may impact the business models of carriers. The study uses data gathered for ongoing research into the roles of indirect stakeholders in the development of sustainable urban freight initiatives. The results indicate that influencers can put pressure on receivers regarding logistical issues and shape the physical environment in which deliveries are conducted. Influencers use three primary strategies to support sustainable urban freight: vehicle-focused measures, consolidation linked to physical infrastructure, and consolidation through behavioural changes. These initiatives impact the relationship between receivers and carriers and may push carriers to adopt more sustainable practices as well as take decisions that impact their business models. The results highlight the often-overlooked power of influencers in relation to the development of actor behaviour in the urban freight supply chain and show the potential for both conflict and change arising from the use of this power.

Place, publisher, year, edition, pages
2020. Vol. 12, no 7, p. 2850-2850
Keywords [en]
urban freight; stakeholder; influencer; business models
National Category
Transport Systems and Logistics Business Administration
Identifiers
URN: urn:nbn:se:ri:diva-73148DOI: 10.3390/su12072850OAI: oai:DiVA.org:ri-73148DiVA, id: diva2:1858352
Available from: 2024-05-16 Created: 2024-05-16 Last updated: 2024-05-20Bibliographically approved

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Brettmo, Alena

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