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Crowdsourcing and Public Transportation: Barriers and Opportunities
RISE Research Institutes of Sweden, Digital Systems, Prototyping Society.ORCID iD: 0000-0001-8350-9440
RISE Research Institutes of Sweden, Digital Systems, Mobility and Systems.ORCID iD: 0000-0003-3554-2267
2021 (English)In: Proc of 23rd ITS Biennial Conference, 2021Conference paper, Published paper (Refereed)
Abstract [en]

In the last decade, private companies have successfully used crowdsourcing to revolutionise mobility, while public transport companies are still mostly failing to utilise the benefits of crowdsourcing. The application of crowdsourcing in public transport is a new area of academic research, and research on crowdsourcing en route in real-time is missing. This research aims to address this gap, explore opportunities and challenges of this type of crowdsourcing, and conceptualise this phenomenon. The research is based on empirical data collected in five Northern European countries. Our research findings help identify areas where crowdsourcing en route can add value to public transport: new forms of communication, opportunities to communicate with third parties, and improved transit planning and optimisation. Identified challenges are related to behavioural change for users, a need to develop infrastructure to enable crowdsourcing en route, and financial rationalities.

Place, publisher, year, edition, pages
2021.
Keywords [en]
Future of transportation public; transportation, emerging technologies, automated vehicles; crowdsourcing
National Category
Business Administration
Identifiers
URN: urn:nbn:se:ri:diva-56391OAI: oai:DiVA.org:ri-56391DiVA, id: diva2:1592367
Conference
23rd Biennial Conference of the International Telecommunications Society (ITS): "Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world", Online Conference / Gothenburg, Sweden, 21st-23rd June, 2021
Available from: 2021-09-08 Created: 2021-09-08 Last updated: 2024-04-09Bibliographically approved

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Apanasevic, TatjanaRudmark, Daniel

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