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Human Stereotypes Affecting Behavior When Implementing Technology Targeted Towards Older Adults
RISE Research Institutes of Sweden, Digital Systems, Prototyping Society.ORCID iD: 0000-0002-0968-5785
RISE Research Institutes of Sweden, Digital Systems, Prototyping Society.
2021 (English)In: Lecture Notes in Networks and SystemsVolume 263, Pages 477 - 4842021 AHFE Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, 2021, Virtual, Online, 25 July 2021 - 29 July 2021, Springer Science and Business Media Deutschland GmbH , 2021, p. 477-484Conference paper, Published paper (Refereed)
Abstract [en]

Stereotypes regarding ageing and the use of technology have an impact on how older adults perceive themselves as users of technology. Purchasing groceries online and using tablets for communication are two digital services that have been implemented in a number of municipalities in Sweden. For both these services, choices have been made with respect to how to implement the solutions and how older adults should be introduced to the technology. This work is based on interviews with personnel within one of the municipalities. The participants were asked about the introduction and implementation of the technology, about their expectations, and about how they and the older adults perceived the introduction and the usage. The interviews revealed no strong negative attitudes towards older adults as technology users. Among the personnel engaged coworkers could be found, but the importance of having enough time to engage the older adults was also highlighted. © 2021, The Author(s)

Place, publisher, year, edition, pages
Springer Science and Business Media Deutschland GmbH , 2021. p. 477-484
Keywords [en]
Old age stereotypes, Older adults and technology usage, Technology implementation
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:ri:diva-56020DOI: 10.1007/978-3-030-80744-3_59Scopus ID: 2-s2.0-85112148384ISBN: 9783030807436 (print)OAI: oai:DiVA.org:ri-56020DiVA, id: diva2:1587731
Conference
AHFE Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, 2021, Virtual, Online, 25 July 2021 - 29 July 2021,
Note

Funding text 1: The authors would like to thank the participants in the study for their time and valuable input to the work.

Available from: 2021-08-25 Created: 2021-08-25 Last updated: 2023-05-25Bibliographically approved

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Sjolinder, Marie

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • Other style
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  • de-DE
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Output format
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