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Demand side expectations of cyber insurance
RISE - Research Institutes of Sweden, ICT, SICS. (Software and Systems Engineering Laboratory)ORCID iD: 0000-0003-2017-7914
SINTEF Digital, Norway.
2019 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Cyber insurance has attracted much attention fromboth practitioners, policymakers and academics in the past fewyears. However, it also faces some challenges before it can reachits full potential as a tool for better cyber risk management. Onesuch challenge is the gap between what customers expect andwhat insurers really offer.

This paper investigates this gap empirically, based on interviewswith informant companies in Norway and Sweden consideringcyber insurance. The expectations expressed in the interviewsare compared to anonymized incident claims reports and claimsstatistics for 2018 from a global insurance intermediary.

The results show no obvious pattern of discrepancies betweendifferent domains. However, informant expectations on businessinterruption coverage are much greater than one would expectfrom its share of claims. In this respect, informant expectationson business interruption coverage are more aligned with somerecently published scenarios on possible major business interruptions.

Place, publisher, year, edition, pages
2019.
Keywords [en]
cyber insurance, company expectations, cyber claims data, cyber coverage, threats
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:ri:diva-39899OAI: oai:DiVA.org:ri-39899DiVA, id: diva2:1351182
Conference
IEEE Cyber Science 2019 June 3-4, 2019 University of Oxford, UK
Projects
DRISTIG
Funder
Swedish Civil Contingencies Agency, 2015-6986Available from: 2019-09-13 Created: 2019-09-13 Last updated: 2019-09-17Bibliographically approved

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Franke, Ulrik

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
v. 2.35.7