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Mobility as a service: Comparing developments in Sweden and Finland
Chalmers University of Technology, Sweden ; K2 The Swedish Knowledge Centre for Public Transport, Sweden ; Västra Götalandsregionen, Sweden.ORCID iD: 0000-0001-5607-1180
RISE - Research Institutes of Sweden, ICT, Viktoria. Chalmers University of Technology, Sweden.ORCID iD: 0000-0002-1304-485x
RISE - Research Institutes of Sweden, ICT, Viktoria.ORCID iD: 0000-0003-0982-5159
2018 (English)In: Research in Transportation Business and Management (RTBM), ISSN 2210-5395, E-ISSN 2210-5409Article in journal (Refereed) Published
Abstract [en]

Mobility as a Service (MaaS) developments have thus far progressed along different trajectories in Sweden and Finland, two pioneering countries in MaaS. Still, little is known about why this is. Addressing this knowledge gap, we investigate the role of institutions as key structures given their capacity to bring about differentiated outcomes. Based on 31 interviews with key stakeholders, we first describe drivers and barriers of MaaS developments in the two countries. Thereafter, through an analysis of similarities and differences across the cases, we identify a set of general implications for MaaS policymakers and practitioners. Developments in Finland demonstrate the importance of top-level support, of inter-organizational collaboration and of trust among key stakeholders. The Swedish case reiterates the need for inter-sectorial collaboration, particularly with regard to creating the right conditions for commercialization, and to involving stakeholders on both strategic and operational levels of the transport sector in developing the vision for MaaS. Lastly, we assess the utility of the applied theoretical framework, and comment on the necessity of recognizing that both practice-based and structural changes are needed in order to facilitate institutional change.

Place, publisher, year, edition, pages
2018.
Keywords [en]
Barriers, Drivers, H110, H44, L240, L320, L910, L980, Mobility as a service, Neo-institutional theory
National Category
Natural Sciences
Identifiers
URN: urn:nbn:se:ri:diva-35930DOI: 10.1016/j.rtbm.2018.09.004Scopus ID: 2-s2.0-85055054090OAI: oai:DiVA.org:ri-35930DiVA, id: diva2:1261079
Note

Export Date: 5 November 2018; Article in Press; Correspondence Address: Smith, G.; Chalmers University of TechnologySweden; email: goran.smith@chalmers.se; Funding text: The authors would like to express gratitude towards the Swedish Innovation Agency (Vinnova) and K2 - The Swedish Knowledge Centre for Public Transport that funded the IRIMS project. The authors are also grateful for the contributions of the interviewees and of other members of the IRIMS project team, particularly Dalia Mukhtar-Landgren and MariAnne Karlsson.

Available from: 2018-11-06 Created: 2018-11-06 Last updated: 2019-06-18Bibliographically approved

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Smith, GöranSochor, JanaSarasini, Steven

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