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Supporting fire crew sensemaking enroute to incidents
RISE, Swedish ICT, Viktoria.
2005 (English)In: International Journal of Emergency Management, ISSN 1471-4825, E-ISSN 1741-5071, Vol. 2, no 3, p. 176-188Article in journal (Refereed) Published
Abstract [en]

Reconstruction of major emergencies and crises as well as observations of large-scale emergency exercises are common approaches for studying and understanding various actors' work practice in emergency response. Studies of small-scale emergencies using an ethnographic approach are less common. This paper presents data from a single small-scale emergency as part of an extensive ethnographical field study. A detailed analysis of sensemaking in a fire crew enroute a small-scale emergency is outlined. The theory of sensemaking is applied as an analytical lens, aiming to explain the communication between the command centre operator and the fire crew in terms of sensemaking. Further, implications for the design of information technology use for fire crew enroute sensemaking will be presented as well as brief reflections of the consequences of such design. Copyright © 

Place, publisher, year, edition, pages
2005. Vol. 2, no 3, p. 176-188
Keywords [en]
Design implications, Emergency response, Ethnography, Fire crew, Incident commander, Sensemaking, Decision making, Information technology, Personnel, Video cameras, Fire protection, accident, article, controlled study, data analysis, disaster, emergency, fire fighter, human, information science, interpersonal communication, theory
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:ri:diva-32661DOI: 10.1504/IJEM.2005.007358Scopus ID: 2-s2.0-24044529197OAI: oai:DiVA.org:ri-32661DiVA, id: diva2:1156875
Available from: 2017-11-14 Created: 2017-11-14 Last updated: 2023-10-12Bibliographically approved

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