To meet increased freight flows through maritime ports, a high level of resource utilisation in hinterland transport is of crucial importance. However, various perspectives on resource utilisation create issues with use of information for operational decisions in port hinterland. The purpose of this paper is to explore the use of information related to resource utilisation for operational planning in port hinterland freight transport to facilitate its improvement. The study is case-based, and the data is collected through semi-structured interviews, visual observations, and company documents. The findings are analysed with a framework built from literature emphasising different resource utilisation perspectives and the use of information in road freight transport chain decisions. The findings show that the use of information on resource utilisation in operational freight transport decisions in the port hinterland transport system is limited and lacks a complete system overview. Instead of the information on measured parameters, different types of estimates of efficiency parameters (including resource utilisation) are commonly used for operational planning decisions. The information about the measured indicators has to be combined with other information to obtain an efficient level of resource utilisation; otherwise, it could generate incorrect assumptions regarding utilisation. The paper contributes to the topic of operational freight transport planning by describing the use of information on resource utilisation.