Ändra sökning
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Between grassroots and the hierarchy: Lessons learned from the design of a public services directory
Newcastle University, UK.
RISE - Research Institutes of Sweden, ICT, SICS.
Northumbria University, UK.
2018 (Engelska)Ingår i: Conference on Human Factors in Computing Systems - Proceedings, 2018Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

There is a growing interest in HCI research studying technology for citizen engagement in civic issues. We are now seeing issues around technologies for empowerment and participation, long discussed in HCI literature, appropriated and formalised in government legislation. In the UK, recent reforms stipulate that community-based service information should be published in continuously updated, collaboratively designed and maintained, online platforms. We report on a qualitative study where we worked with stakeholders involved in the collaborative design, development and implementation of such a platform. Our findings highlight tensions between the grassroots desire to innovate and local governments' rigid compliance with statutory obligation. We pose a series of challenges and opportunities for HCI researchers engaged in the design of civic technologies to consider going forward, addressing issues of engagement in policy, measures of participation and tools for enabling participatory processes in public institutions. © 2018 Copyright is held by the owner/author(s).

Ort, förlag, år, upplaga, sidor
2018.
Nyckelord [en]
Civic engagement, Civic technologies, Digital civics, Public services, Qualitative research, Service directories, Binary alloys, Human engineering, Potassium alloys, Uranium alloys, Human computer interaction
Nationell ämneskategori
Naturvetenskap
Identifikatorer
URN: urn:nbn:se:ri:diva-34457DOI: 10.1145/3173574.3174016Scopus ID: 2-s2.0-85046977098ISBN: 9781450356206 (tryckt)ISBN: 9781450356213 (tryckt)OAI: oai:DiVA.org:ri-34457DiVA, id: diva2:1238293
Konferens
2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, 21 April 2018 through 26 April 2018
Tillgänglig från: 2018-08-13 Skapad: 2018-08-13 Senast uppdaterad: 2018-08-13Bibliografiskt granskad

Open Access i DiVA

Fulltext saknas i DiVA

Övriga länkar

Förlagets fulltextScopus
Av organisationen
SICS
Naturvetenskap

Sök vidare utanför DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetricpoäng

doi
isbn
urn-nbn
Totalt: 2 träffar
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
v. 2.35.7