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An exploratory study on how internet of things developing companies handle user experience requirements
Lund University, Sweden.
RISE - Research Institutes of Sweden, ICT, SICS.ORCID-id: 0000-0002-2933-1925
Lund University, Sweden.
Lund University, Sweden.
2018 (engelsk)Inngår i: Lect. Notes Comput. Sci., 2018, s. 20-36Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

[Context and motivation] Internet of Things (IoT) is becoming common throughout everyday lives. However, the interaction is often different from when using e.g. computers and other smart devices. Furthermore, an IoT device is often dependent on several other systems, heavily impacting the user experience (UX). Finally, the domain is changing rapidly and is driven by technological innovation. [Question/problem] In this qualitative study, we explore how companies elicit UX requirements in the context of IoT. A key part of contemporary IoT development is also data-driven approaches. Thus, these are also considered in the study. [Principal idea/results] There is a knowledge gap around data-driven methodologies, there are examples of companies that collect large amount of data but do not always know how to utilize it. Furthermore, many of the companies struggle to handle the larger system context, where their products and the UX they control are only one part of the complete IoT ecosystem. [Contribution] We provide qualitative empirical data from IoT developing companies. Based on our findings, we identify challenges for the companies and areas for future work.

sted, utgiver, år, opplag, sider
2018. s. 20-36
Emneord [en]
Computer software selection and evaluation, Requirements engineering, Technology transfer, Data-driven approach, Empirical data, Exploratory studies, Internet of Things (IOT), Qualitative study, Technological innovation, User experience requirements, User experiences (ux), Internet of things
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Identifikatorer
URN: urn:nbn:se:ri:diva-34634DOI: 10.1007/978-3-319-77243-1_2Scopus ID: 2-s2.0-85043369317ISBN: 9783319772424 (tryckt)OAI: oai:DiVA.org:ri-34634DiVA, id: diva2:1238926
Konferanse
24th International working conference on Requirements Engineering: Foundation for Software Quality, 19-22 March, 2018, Utrecht, The Netherlands
Tilgjengelig fra: 2018-08-15 Laget: 2018-08-15 Sist oppdatert: 2018-08-15bibliografisk kontrollert

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Forlagets fulltekstScopushttps://arxiv.org/abs/1803.03058

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Olsson, Thomas

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