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Dolins, S., Strömberg, H., Wong, Y. Z. & Karlsson, M. (2021). Sharing Anxiety Is in the Driver’s Seat: Analyzing User Acceptance of Dynamic Ridepooling and Its Implications for Shared Autonomous Mobility. Sustainability, 13(14), Article ID 7828.
Open this publication in new window or tab >>Sharing Anxiety Is in the Driver’s Seat: Analyzing User Acceptance of Dynamic Ridepooling and Its Implications for Shared Autonomous Mobility
2021 (English)In: Sustainability, E-ISSN 2071-1050, Vol. 13, no 14, article id 7828Article in journal (Refereed) Published
Abstract [en]

As connected, electric, and autonomous vehicle (AV) services are developed for cities, the research is conclusive that the use of these services must be shared to achieve maximum efficiency. Yet, few agencies have prioritised designing an AV system that focuses on dynamic ridepooling, and there remains a gap in the understanding of what makes people willing to share their rides. However, in 2017, the Australian transport authority Transport for New South Wales launched over a dozen trials for on-demand, shared public transport, including AVs. In this paper, we investigate the user willingness-to-share, based on experiences from one of these trials. Four focus groups (19 participants in total) were held in New South Wales with active users of either the trialled on-demand dynamic ridepooling service (Keoride) or commercial ridepooling (UberPool). Through thematic analysis of the focus group conversations, the cost, comfort, convenience, safety, community culture, and trust in authority emerged as factors that influenced the willingness-to-share. When presented with driverless scenarios, the focus group participants had significant concerns about the unknown behaviour of their co-passengers, revealing sharing anxiety as a significant barrier to the adoption of shared AVs. This paper identifies previously disregarded factors that influence the adoption of AVs and dynamic ridepooling and offers insights on how potential users’ sharing anxiety can be mitigated.

Place, publisher, year, edition, pages
MDPI, 2021
Keywords
shared mobility, dynamic ridepooling, autonomous public transport, on-demand transport, shared autonomous vehicles
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:ri:diva-55648 (URN)10.3390/su13147828 (DOI)
Available from: 2021-08-05 Created: 2021-08-05 Last updated: 2023-06-08Bibliographically approved
Dolins, S., Wong, Y. & Nelson, J. (2021). The ‘sharing trap’: A case study of societal and stakeholder readiness for on-demand and autonomous public transport in New South Wales, Australia. Sustainability, 13(17), Article ID 9574.
Open this publication in new window or tab >>The ‘sharing trap’: A case study of societal and stakeholder readiness for on-demand and autonomous public transport in New South Wales, Australia
2021 (English)In: Sustainability, E-ISSN 2071-1050, Vol. 13, no 17, article id 9574Article in journal (Refereed) Published
Abstract [en]

Focus groups on shared, autonomous vehicles (SAVs) in New South Wales expressed “sharing anxiety”—an intense concern about the prospect of sharing their mobility journey with strangers, without a driver or authority figure present. This presents a significant barrier to the acceptance of SAVs, particularly autonomous public and on-demand transport (ODT), which is a major focus for Transport for New South Wales (TfNSW). Given this potential barrier, we interviewed (N = 13) operators, academics, and regulators with TfNSW to assess their role and abilities in overcoming sharing anxiety. However, our findings revealed a relative lack of awareness from experts in the mobility industry about the existence of sharing anxiety in users, suggesting additional barriers to adoption. We make suggestions for policy considerations for stakeholders that could mitigate sharing anxiety: promoting dynamic ridepooling products in commercial services, using tax breaks as incentivization; requiring ODT services and operators in jurisdiction to use a standardized, unified interface for users (“single-app”); shared, on-demand transport services likely need longer incubation/pilot periods in order for the sharing behavior to become culturally established. We conclude with a reflection on how COVID-19 has impacted the development of shared mobility and suggest further exploration in policy implementation. © 2021 by the authors. 

Place, publisher, year, edition, pages
MDPI, 2021
Keywords
Autonomous public transport, Autonomous vehicles, Demand responsive transport, Sharing anxiety, Transportation policy, autonomy, behavioral response, COVID-19, mobility, public transport, stakeholder, Australia, New South Wales
National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:ri:diva-56690 (URN)10.3390/su13179574 (DOI)2-s2.0-85113927353 (Scopus ID)
Note

 Funding details: 2018-04063; Funding details: VINNOVA; Funding text 1: Funding: This research was funded by Vinnova, the Swedish innovation agency, grant number 2018-04063. The research team was also provided a grant by Transport for New South Wales to University of Sydney Business School, without which the work would not have been possible.

Available from: 2021-09-28 Created: 2021-09-28 Last updated: 2023-06-08Bibliographically approved
Enerbäck, O., Malmsten Lundgren, V., Alfredsson, H. & Dolins, S. (2020). S3 – Shared Shuttle Services: Fas 1 (2017-05-03 – 2019-12-31).
Open this publication in new window or tab >>S3 – Shared Shuttle Services: Fas 1 (2017-05-03 – 2019-12-31)
2020 (Swedish)Report (Other academic)
Abstract [sv]

S3-projektet handlar om att testa delade, elektrifierade och automatiserade skyttelbussar för att demonstrera hur dessa nya transportlösningar kan stimulera och stödja en förtätning av staden.Inom projektet har stadsutvecklare, näringsliv, akademi och offentlig sektor samlats för att gemensamt utforma och prova nya mobilitetskoncept för den första- och sista kilometern av resan. Rapporten beskriver den första fasen av projektet, från maj 2017 till och med december 2019, där skyttelbussarna testats vid Lindholmen Science Park, Chalmers campus Johanneberg samt i Härryda centrum. För att stärka projektet har arbete även utförts kring kompletterande mobilitetstjänster, öppen innovation, utvärdering, affärsmodell, färdplan, molninfrastruktur samt event och kommunikation kopplat till initiativet. Efter utmanande processer av projektering och tillståndsansökan lyckades testerna genomföras på vad som av teknik- och fordonsleverantörerna ansågs vara den mest utmanande rutten i världen som dessa fordon hittills kört på. Samtidigt är mognadsgraden för teknik och helhetstjänst fortfarande relativt låg, och kombinerat med givna säkerhetsprioriteringar lämnas en del att önska vad gäller grundläggande parametrar som hastighet och komfort. Dessutom innebär nuvarande tillståndskrav på säkerhetsoperatör ombord på fordonen begränsningar vad gäller till exempel hållbara affärsmodeller och möjligheten att studera vissa användarförhållanden. Tack till medverkande parter och finansiärer med ett särskilt tack till Vinnova, Drive Sweden och Lindholmen Science Park som gjort detta projekt möjligt. Tack till Transportstyrelsen, Trafikkontoret, Polisen och Chalmersfastigheter för snabba beslutsvägar och till Atrium Ljungberg för lånet av garageplats. Slutligen önskar projektet rikta ett stort tack till samtliga som varit med och testat skyttlarna.

Publisher
p. 14
Series
RISE Rapport ; 2020:44
National Category
Information Systems Vehicle Engineering
Identifiers
urn:nbn:se:ri:diva-44958 (URN)978-91-89167-26-1 (ISBN)
Funder
Vinnova
Note

Deltagande parter har varit: Chalmers, Chalmers fastigheter, Ericsson, Förvaltnings AB Framtiden, Göteborgs Stads Parkerings AB, Göteborgs Stad Stadsbyggnadskontoret, Göteborg stad Trafikkontoret, Holo (Tidigare Autonomous Mobility), Härryda kommun, Karlastaden Utvecklings AB, Sunfleet, Västtrafik, Älvstrandens Utvecklings AB och RISE Mobility & Systems (tidigare Viktoria).

Available from: 2020-05-05 Created: 2020-05-05 Last updated: 2023-06-08Bibliographically approved
Malmsten Lundgren, V., Andersson, J., Enerbäck, O. & Dolins, S. (2020). User acceptance of mixed-traffic autonomous shuttles in Gothenburg, Sweden. Paper presented at World Sustainable Built Environment - Beyond 2020, WSBE 2020, 2 November 2020 through 4 November 2020. IOP Conference Series: Earth and Environmental Science, 588(4), Article ID 042002.
Open this publication in new window or tab >>User acceptance of mixed-traffic autonomous shuttles in Gothenburg, Sweden
2020 (English)In: IOP Conference Series: Earth and Environmental Science, Vol. 588, no 4, article id 042002Article in journal (Refereed) Published
Abstract [en]

A user acceptance questionnaire study was carried out during the first phase of the Shared Shuttle Services (S3) pilot project in Gothenburg Sweden. Autonomous vehicles in the form of shuttle buses (AV shuttles) embody three major developments in transportation: mobility solutions that are electrified, shared, and automated. The adoption of these three developments is closely connected to the UN SDG (11) Sustainable cities and communities and in order to achieve any broader societal benefits, it is crucial to understand and address user acceptance and adoption of these services in real-life settings. The questionnaire included attitudinal and context specific questions, resulting in overall high ratings except for perceived speed and comfort. Still, the main reasons for not wanting to use the AV shuttle services could be linked to performance expectancy, route reasons and effort expectancy. Future implementations of AV shuttles will need to address this in order to expect any widespread adoption. 

Place, publisher, year, edition, pages
IOP Publishing Ltd, 2020
Keywords
Surveys, Mixed traffic, Mobility solutions, Pilot projects, Questionnaire studies, Shuttle services, Societal benefits, Sustainable cities, User acceptance, Sustainable development
National Category
Natural Sciences
Identifiers
urn:nbn:se:ri:diva-51197 (URN)10.1088/1755-1315/588/4/042002 (DOI)2-s2.0-85097173824 (Scopus ID)
Conference
World Sustainable Built Environment - Beyond 2020, WSBE 2020, 2 November 2020 through 4 November 2020
Note

Funding text 1: The research is made possible with the support from the Swedish Government's innovation partnership program, ?The next generation's travel and transport?, through the Swedish innovation agency Vinnova and collaboration platform Drive Sweden. In addition, the authors also want to thank all the project partners in the S3 - Shared, Shuttle, Services project.

Available from: 2021-01-11 Created: 2021-01-11 Last updated: 2023-10-30Bibliographically approved
Hjalmarsson-Jordanius, A., van Amelsfort, D. & Dolins, S. (2017). Rewarding Sustainable Transportation Choices: Impacts of App-Based Outreach and Incentive Distribution. In: : . Paper presented at ITS 2017 World Congress Montreal, October 29–November 2. , Article ID EU-SP1147.
Open this publication in new window or tab >>Rewarding Sustainable Transportation Choices: Impacts of App-Based Outreach and Incentive Distribution
2017 (English)Conference paper, Published paper (Refereed)
Abstract [en]

What is the most effective way to influence travellers’ behaviour using positive incentives andrewards? The European Project EMPOWER implements a diverse strategy to significantly reducethe use of conventionally fuelled vehicles (CFV) in urban areas, through influencing the behaviourof car drivers. The aim is to incentivise users of CFVs to change their behaviour with positiveincentives, thus rewarding them, rather than penalizing them, for making sustainable transportationchoices. This paper targets the setup and effects of the experiments performed in Sweden,including an expansion of the service from the main Living Lab in Gothenburg to other cities inSweden, where users are incentivized through a smartphone app called SMARTiSverige. In thetwo-step experiment presented in this paper, we used the app to collect data to develop challenges,communicate personalized challenges to users, and communicate the points achieved if thechallenges are completed successfully. Digital and physical rewards were then distributed to theusers as a part of the complete scheme system. In addition to an account of the experiment andachieved results, this paper also discusses the implication of this research on the existing body ofknowledge regarding incentives, and elaborates on how the lessons learned from this Living Labcould be used to scale up services in future sites for rewarding sustainable transport choices andimpacting the use of CFVs.

Keywords
Sustainable Transportation, Rewarding Change, Nudging
National Category
Engineering and Technology
Identifiers
urn:nbn:se:ri:diva-37561 (URN)
Conference
ITS 2017 World Congress Montreal, October 29–November 2
Available from: 2019-01-24 Created: 2019-01-24 Last updated: 2023-06-08
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-1972-2682

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